We learned on August 18, 2021 that we were the target of a ransomware attack. In response, we immediately isolated all impacted systems to disrupt the attack and prevent further access by the attackers, and, working with independent cybersecurity experts, we launched a forensic investigation into the causes and impacts of the incident, as we also sought to rebuild systems and recover from the attack. In the course of our investigation, we learned that, prior to launching the attack, the attackers accessed and copied certain company records, including records of past and present Faneuil employees.

Because we value protecting individuals’ information, we engaged with the ransomware group and ultimately paid them, and we received confirmation from the attackers that they destroyed all copied information. In addition, during our investigation and response to the incident, we engaged a digital risk protection firm to perform internet and dark web monitoring for indications of Faneuil data.

At this time, we have no reason to believe that any of the data went beyond the attackers, or was misused or made publicly available.

To help protect your information, we are offering a 24-month membership in Experian IdentityWorks. Directions for how to enroll in this service are provided below.

to prevent from breaches like this from happening they should’ve encrypted the files better to protect the records and they also should have a firewall to protect their network from getting breached