\n During the Summer 2025 term, I completed a 150-hour internship at Intellidyne LLC<\/strong> as a Tier 1 IT Help Desk Technician. This opportunity allowed me to apply classroom knowledge in a professional environment, work directly with government users, and grow in both technical and communication skills. My responsibilities included Microsoft 365 troubleshooting, VPN configuration, BIOS updates, account creation, and remote support. I worked with tools like Active Directory and ServiceNow while collaborating with a talented and supportive team.\n<\/p>\n \n Below are documents that reflect my experience, learning outcomes, and key reflections from the internship.\n<\/p>\n \n If you have any questions or would like more information about my experience, feel free to reach out.<\/p>\n","protected":false},"excerpt":{"rendered":" CYSE 368 Internship \u2013 Summer 2025 James Brown \u2013 Intellidyne LLC During the Summer 2025 term, I completed a 150-hour internship at Intellidyne LLC as a Tier 1 IT Help Desk Technician. This opportunity allowed me to apply classroom knowledge… Continue Reading →<\/a><\/p>\n","protected":false},"author":16929,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/student.wp.odu.edu\/jbrow057\/wp-json\/wp\/v2\/pages\/19"}],"collection":[{"href":"https:\/\/student.wp.odu.edu\/jbrow057\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/student.wp.odu.edu\/jbrow057\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/student.wp.odu.edu\/jbrow057\/wp-json\/wp\/v2\/users\/16929"}],"replies":[{"embeddable":true,"href":"https:\/\/student.wp.odu.edu\/jbrow057\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":4,"href":"https:\/\/student.wp.odu.edu\/jbrow057\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"predecessor-version":[{"id":45,"href":"https:\/\/student.wp.odu.edu\/jbrow057\/wp-json\/wp\/v2\/pages\/19\/revisions\/45"}],"wp:attachment":[{"href":"https:\/\/student.wp.odu.edu\/jbrow057\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}