The most important ethical issue about storing electronic information about others is the question of what a company or person might do with that information. Customers trust various businesses on a daily basis with their information whether that is Amazon, Netflix, Chick-fil-A, or the local bank, they all have data stored about people ranging from just names, to social security numbers and financial information. They could choose to use this data to make money, as we know companies like Facebook do with their targeted advertising, or they could simply just keep it for convenience. Another ethical issue is that a malicious attacker could get into an organization’s systems and steal information about people if it is not protected or encrypted in some way. So it becomes an issue of how much a company values the information of its consumers and what the company is willing to do, how much it is willing to spend, in order to protect its members and itself from being harmed in cyberspace. A third issue that can be brought up is a question of what information an organization is storing. It is similar to the first issue, but with a slight difference. It is natural that a company like Amazon might store a customer’s first and last name, their address, and their credit card information. But does a company like Google need to track the web patterns of an individual? Yes, it can be for targeted advertising, but there are plenty of other things to be gleaned from the site one visits or the sort of things a person looks up. What is their motive in tracking these things, and what can they do with that information? A fourth issue that arises from storing a person’s electronic information is whether the individual is aware their information is being stored. I know there are terms and conditions for almost any website that says the user agrees to them upon clicking into their site, but many people are unaware that this is happening. While it is legal, to me it can be unethical and is essentially deceiving most people into having their data collected just by visiting a website.
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