Alexander Trevino
Professor Umphlet
CYSE201S
Due: July 21, 2024
MODULE 11 JOURNAL
The letter Glasswasherparts.com provides a clear example of how economic and social
science theories can be applied in responding to cybersecurity incidents. In economic terms,
cost-benefit analysis is evident in the company’s approach to managing the breach. The letter
outlines actions such as investigating the breach, securing systems, and offering credit
monitoring services. These steps show how the company weighed the costs of these measures
against the benefits of reducing damage and maintaining customer trust, aiming to minimize
financial losses and protect its reputation. Another economic concept, externalities, is also
relevant here, as the breach impacts not just the company but also the customers. The letter
addresses these external effects by providing solutions like credit monitoring and advice on
protecting personal information, thus attempting to lessen the negative impact on customers.
From a social sciences perspective, social trust theory is reflected in the company\u2019s effort
to communicate transparently with customers about the breach. The letter explains what
happened, what data was compromised, and what steps are being taken to address the issue. By
providing detailed information and support, the company aims to rebuild trust and maintain long-
term customer relationships. Additionally, risk perception theory is addressed by acknowledging
the potential risks customers might feel after the breach and offering practical advice to protect
themselves. This shows the company\u2019s understanding of customers’ heightened sense of
vulnerability and its effort to help manage and alleviate these perceived risks.
Trevino2
In summary, the Glasswasherparts.com data breach notification letter illustrates the application
of economic theories like cost-benefit analysis and externalities, as well as social science theories
such as social trust and risk perception. These theories guide the company’s response, focusing
on minimizing economic impact and addressing customer concerns to maintain trust and
security.
Trevino3
References
Sample Data Breach Notification. (n.d.). Retrieved from https:\/\/dojmt.gov\/wp-
content\/uploads\/Glasswasherparts.com_.pdf.<\/p>\n","protected":false},"excerpt":{"rendered":"
Alexander TrevinoProfessor UmphletCYSE201SDue: July 21, 2024MODULE 11 JOURNALThe letter Glasswasherparts.com provides a clear example of how economic and socialscience theories can be applied in responding to cybersecurity incidents. In economic terms,cost-benefit analysis is evident in the company’s approach to managing… Continue Reading →<\/a><\/p>\n","protected":false},"author":26774,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wds_primary_category":0},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/student.wp.odu.edu\/atrev004\/wp-json\/wp\/v2\/posts\/64"}],"collection":[{"href":"https:\/\/student.wp.odu.edu\/atrev004\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/student.wp.odu.edu\/atrev004\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/student.wp.odu.edu\/atrev004\/wp-json\/wp\/v2\/users\/26774"}],"replies":[{"embeddable":true,"href":"https:\/\/student.wp.odu.edu\/atrev004\/wp-json\/wp\/v2\/comments?post=64"}],"version-history":[{"count":1,"href":"https:\/\/student.wp.odu.edu\/atrev004\/wp-json\/wp\/v2\/posts\/64\/revisions"}],"predecessor-version":[{"id":65,"href":"https:\/\/student.wp.odu.edu\/atrev004\/wp-json\/wp\/v2\/posts\/64\/revisions\/65"}],"wp:attachment":[{"href":"https:\/\/student.wp.odu.edu\/atrev004\/wp-json\/wp\/v2\/media?parent=64"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/student.wp.odu.edu\/atrev004\/wp-json\/wp\/v2\/categories?post=64"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/student.wp.odu.edu\/atrev004\/wp-json\/wp\/v2\/tags?post=64"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}