The NICE Workforce Framework for Cybersecurity is a resource that helps employers develop their workforce. It provides guidelines and categories for various Cybersecurity work. In the selections, there is a diverse arena to select from, especially in pinpointing a specialty.
One category of the NICE Framework is the “Investigate” framework. The interesting specialty in this category is Digital Forensics, which entails collecting, processing, preserving, analyzing, and presenting computer-related evidence supporting network vulnerability mitigation and/or criminal, fraud, counterintelligence, or law enforcement investigations. This is intriguing because its implementing the skill of navigating various networking systems, understanding the vulnerabilities, investigating an intrusion if it happened and how it was done. In my continuing education, the actual ground floor duties of a position that would have this title may not be as actionable as I am imagining, but the idea of it is interesting.
Having to pinpoint as least appealing framework for me doesn’t mean I won’t learn about it or be curious about how it works, so in selecting the category doesn’t mean I would avoid it at all costs. I would choose in the category framework of Operate and Maintain, Customer Service and Technical Support. This position addresses problems within a systems, and appeals to customer requirements for the system, assuming this is a cybersecurity system. Having worked in customer support in various fashions previously, it is not something I would want to get back into. Just to be optimistic and positive, if I were to find myself working in such a position, I would use the opportunity to learn about customer issues, its important to know where there may be issues on the customer interface. Learning this would allow me to gain experience and address the problem in the future.